UNIVERSAL TEXTILE FLOOR FOR ITIWIT 3 NEW KAYAK

Hi. I can't find a replacement floor bladder. Mine has split at the seem. Please help

I have the 3 seater inflatable kayak which has been great but now the floor bladder has split at the seem and I can’t find a replacement online . What do I do now??

So we have the 3-person kayak and the bottom bladder has burst. We were originally told that this would fall under the warranty and to bring it to store for either a repair or a replacement. When we did so, we were then informed that there would be a cost of £14.99 to diagnose the issue (there is a huge tear which is blatantly obvious), then £17.99 to merely ‘order’ the part and then finally £64.99 for the actual replacement bladder. Now, we have accepted that there is a cost for the replacement part (even though we feel this should be under warranty), however, the other two costs are completely unacceptable. We are really disappointed in this service from decathlon!