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We strongly recommend you lubricate your running deck in order to reduce the amount of friction between the running deck and the belt (every 200 hours or 1500 km), only using Domyos Lubricant ref:8326425
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Heavy products return policy
If you return a product you will receive a refund for the purchase price plus any applicable sales taxes, less any non-refundable charges.
Decathlon will cover all shipping costs associated with your return except for items excluded from our return policy such as bikes, basketball hoops, snowboards, surfboards, tents, and other larger / heavier items.
Return costs for heavy products:
|Weight Thresholds||Shipping within California||Shipping outside of California|
|> 9 lbs||$20.00||$25.00|
|> 30 lbs||$50.00||$65.00|
|> 100 lbs||$100.00||$125.00|
|> 200 lbs||$200.00||$230.00|
If you return a product at any of our store locations, we will gladly help you find the best alternative product or refund you on the spot.